Cancellation policy

Subscriptions

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select. Best prices shown are for annual subscriptions. We can only cancel a subscription if you select a new subscription or modify an existing one to the appropriate price / volume tier. We reserve the right to raise the price of the subscription based upon our product costs.

Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.

Some subscriptions may auto-renew at the end of their duration. If you don’t want to renew a subscription you can cancel it.

If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there. Since we give you a discounted price based on frequency of deliveries (e.g. volume based pricing based on scheduled pre-orders) we can't give you refunds until you've met your obligation of your subscription time period (most based on annual production).

See our returns policy for more details on returns and refunds.Â