At CustomBoxes.io, we started with a simple but powerful goal—help small businesses drive repeat sales and reduce their reliance on billion-dollar platforms like Google and Meta. How? By transforming an everyday shipping box into the best interactive billboard a business can have—one that lands directly in the hands of an existing customer.
We’ve already helped over 5,000 small businesses increase revenue by up to 20% through better packaging design, smart QR codes with trackable CTAs, and engaging unboxing experiences that keep customers coming back. We also celebrate small business success with our own version of “Small Business Saturdays”, spotlighting 3-5 of our customers and their incredible growth stories.
Beyond business, we believe in giving back. As part of Pledge 1%, we donate a portion of our profits and offer nonprofits a lifetime 20% discount on all orders—because great packaging shouldn’t just be for profit-driven businesses.
CustomBoxes.io will be the leading packaging partner for small businesses—making it easy and affordable to ship with pride using simple, sustainable custom boxes with logo. We envision a future where every entrepreneur, regardless of size, can stand out in the marketplace without relying on Big Tech to help them drive repeat sales. Our culture is grounded in simplicity, sustainability, and empowerment—solving real problems while celebrating our customers' growth. As we scale, we remain committed to a mission-driven, people-first approach that energizes our team and strengthens the small business communities we serve.
These are the values we live by at CustomBoxes.io. They guide how we hire, build, collaborate, and grow — internally and with the businesses we serve:
We prioritize exceptional people who collaborate, adapt, and outperform together.
Empowering individuals to make decisions — guided by context, not rules.
We aim to be better tomorrow than we are today — for our team, our customers, and the planet.
We believe the best workplaces aren’t defined by free snacks or fancy perks (though coffee is non-negotiable) — they’re defined by the people. Imagine working alongside colleagues who excel at their craft, challenge the status quo, and support each other. At CustomBoxes.io, we don’t call ourselves a family. We’re a team: focused, driven, and always aiming for excellence.
Here’s what we value in our A-Team:
We hold ourselves and each other to high standards because exceptional results come from exceptional teams. That means fostering a culture where feedback is honest, frequent, and kind — ensuring we grow together.
We’ve seen the power of giving smart, driven people freedom to make decisions. That freedom comes with responsibility — to act in the best interest of our customers, our team, and our company.
Instead of rigid rules, we prioritize context:
At CustomBoxes.io, freedom doesn’t mean working alone. Collaboration, transparency, and alignment ensure we’re all moving in the same direction — efficiently and purposefully.
Our culture is rooted in a belief that good enough isn’t good enough. We are building smarter, greener packaging solutions, but we’re just getting started. Every day is an opportunity to:
This drive for improvement extends to our customers and the world around us. By helping businesses reduce packaging costs and environmental impact, we’re working toward a future that’s better for everyone — one box at a time.
If you thrive in an environment that values ownership, collaboration, and constant learning, you’ll love it here. CustomBoxes.io isn’t for everyone. We move fast, demand excellence, and challenge ourselves daily. But for those who embrace our principles, this is a place to do meaningful work, grow alongside talented teammates, and make a real impact.
We’re building more than a packaging company — we’re building solutions that save businesses time, money, and resources while helping them thrive. If that sounds like a mission worth joining, welcome to CustomBoxes.io.
