Customer Spotlight: How Craft House Hats Builds Community & Elevates Their Brand with Custom Boxes

At CustomBoxes.io, we love seeing small businesses thrive, especially when they embrace the power of community. Craft House Hats, based in Washington state, is a perfect example of how supporting others in your industry can lead to business growth.

Founded on the belief in “community over competition,” Craft House Hats creates custom headwear and apparel for businesses, fire departments, and individuals looking for high-quality, personalized designs. From full-color printing and embroidery to leather patch designs, they’ve built a reputation for craftsmanship and creativity.

But what really stands out? Their approach to networking and brand visibility.

Sharing Knowledge, Sharing Custom Boxes

When Craft House Hats discovered CustomBoxes.io, they saw an opportunity—not just to upgrade their packaging, but to share it with others.

💬 “Many of the Facebook groups I’m in will ask what size boxes others use to ship various items. I always post a photo of my boxes along with my link and favorite sizes to use. I also post reels, and anytime the boxes are in my reel, someone asks about them. So I reply with my link.”

This simple, organic way of sharing recommendations is what makes community-driven marketing so powerful. It’s not about selling—it’s about helping others find the best solution.

Why CustomBoxes.io?

For Craft House Hats, price and value were key factors when choosing a packaging partner.

💬 “I always mention that the price is comparable to Uline but comes with a free logo. I also give relatable info, like the box sizes I use, because it’s usually people in my industry asking about the best box sizes.”

By offering affordable branded shipping boxes, Craft House Hats ensures their products arrive in style while reinforcing their brand with every shipment.

The Power of Automation

As a busy business owner, efficiency is everything. Instead of typing out recommendations each time, they streamlined the process:

💬 “I actually just wrote out what I commonly say on my posts in the notes section of my phone. So now I just copy and paste. Takes less than 30 seconds to copy the comment and add a photo.”

Simple. Effective. Smart.

Turning Recommendations into Rewards

Because Craft House Hats is already organically sharing CustomBoxes.io, we asked: Would you prefer cashback or a CustomBoxes.io credit?

💬 “For me, I’m all about bringing down my overhead, so being able to apply any earnings to my orders is my preference.”

This mindset reflects what so many small business owners prioritize: cutting costs without sacrificing quality.

The Future: An Affiliate Program?

With such a strong presence in industry Facebook groups, Craft House Hats is considering launching their own affiliate program.

💬 “My storefront is on Shopify, so an app within their software would be my preferred method if we do wind up offering one.”

It’s exciting to see businesses explore new ways to grow—not just for their brand, but for the community around them.

Why This Matters

Craft House Hats is proof that building relationships, sharing knowledge, and investing in high-quality branding can take a business to the next level. Their commitment to helping others while growing their own brand aligns perfectly with what we believe at CustomBoxes.io.

Thinking About Your Own Custom Shipping Boxes?

Take a cue from Craft House Hats—your packaging is more than a box; it’s a brand experience. Whether you're shipping apparel, handmade goods, or specialty products, we make it easy to add affordable branded packaging to your business.

📦 Ready to upgrade your boxes? Get started here.